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Hair Stylist & Nail Tech Opening at Sweet and Sassy in columbus, OH

Contact Information

Sweet and Sassy
1540 polaris parkway
columbus, OH 43240

Job Description

Responsible for providing salon services to children of all ages and ethnicities. Stylist will make Snip-Snap Station and Pampered Place clean/fun environments for our customers and stylists. Stylist will provide outstanding customer service as per company standards, and will ensure all assistance is provided quickly and proficiently in order to safeguard company integrity.

Essential Duties and Responsibilities
Ensures salon is clean by working with team members to complete daily/weekly salon duties.
Follows dress code for salon and complies with Cosmetology Commission guidelines for your state.
Communicates with Stylist Manager to addresses opportunities on an as needed basis.
Coordinates with management and salon staff to provide assistance for the sales and introduction of products and services.
Coordinates with salon staff to implement processes specific to the marketing/sales of products and services offered by the salon.
Keeps management informed on issues with processes/procedures and customer service opportunities.
Identifies, coordinates, and implements necessary tools for providing outstanding customer service to internal and external customers in order to effectively conduct business.
Expedites flow of customer service items/issues to ensure that each customer receives outstanding service in a friendly environment.
Maintains solid knowledge of all products and services offered by the salon to ensure customer needs are met consistently.
Communicates with clients to ensure their clear understanding of salon services/pricing.
Stocks/processes new/existing inventory items on a daily basis to maintain salon product areas.
Maintains a $30-per-hour sales quota.
Complies with established company policies and standards as related to customer service issues.
Communicates customer requests to management and any other salon personnel associated with the request(s).
Adheres to work schedule as defined by management, and notifies clients/management if schedule cannot be maintained.
Maintains clean, organized, and neat work environment at all times. This includes, but is not limited to: sweeping floors throughout business day, straightening/stocking merchandise as needed on a daily basis, and maintaining clean/neat counter areas

Desired Skills and Experience

Must be able to work weekends!

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