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Lead Beauty Advisor Opening at LOOK Boutique in Seattle, WA

Contact Information

LOOK Boutique
222 Pike St
Seattle, WA 98101

Job Description

Lead Beauty Advisor:
In this role, you are responsible for all facets of the LOOK Boutique operations within the store including supervising and training a team of beauty advisors on product knowledge and customer service while maintaining sales. You are also responsible for loss prevention, merchandising, and inventory control to achieve the financial performance goals for the LOOK Boutique. State licensing as a cosmetologist or esthetician required. Excellent benefits available!

Pursue this great opportunity with Walgreens in our expanding role of providing an upscale beauty experience to customers in our exciting, revamped retail space! You can play an integral role in creating an amazing customer experience by consulting
with customers on their skin care needs, conducting skin care analysis, recommending appropriate products and processing transactions. The LOOK Boutique Team will focus on delivering a distinctive and delightful customer experience.

Job Responsibilities:

Engages customers by greeting them and offering assistance with products and services
Resolves customer issues and answers questions to ensure a positive customer experience
Proactively develops regular customers and calls those customers when their preferred items are on sale
Maintains awareness of and communicates Walgreen community events to colleagues and customers
Recommends items for sale, including trade-up and/or companion items
Conducts transactions for sales, returns and exchanges
Responsible for opening and closing checklist to get product ready to sell each day
Ensures areas are set to planogram and product is available at all times
Completes resets and revisions
Keeps counters and shelves clean and well merchandised, takes inventory and maintains records
Works with Store Manager and suppliers to create and schedule in-store events and to increase sales and customer service levels
Assists with developing, training and motivating LOOK Boutique team members in accordance with Company policies and procedures
Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present
Reports disciplinary issues and customer complaints to management

Desired Skills and Experience

Required Qualifications:

Cosmetology or Esthetician license as granted by appropriate state licensing authority
At least 2 years experience in retail sales
At least 2 years experience in coaching, mentoring and training staff
Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents, access information on-line, etc…)
Experience providing customer service to internal and/or external customers, including meeting quality standards for services, and evaluation of customer satisfaction
Willingness to work a flexible schedule including evening and weekend hours
Fluent in reading, writing and speaking English

Preferred Qualifications:

Bilingual in English and Spanish


222 Pike St – Seattle, WA 98101 (F/T Lead Beauty Advisor):

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