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Salon Manager Opening at Kekei Salon in Boston, MA

Contact Information

Kekei Salon
54 Queensberry Street
Boston, MA 02215
5044732023

Job Description

Ability to work and coach team across all departments from a service and protocol perspective
- Support in the hiring, training, and supervision of staff
- Responsible for the day-to-day operations; leads the team in meeting or exceeding salon service revenue and retail revenue goals
- Responsible for ensuring all internal/external product training classes are attended
- Responsible for helping the teams meet or exceed all category and salon personnel productivity standards.
- Coach salon team to increase productivity through daily huddles, weekly goal setting, monthly mini-review meetings and annual performance appraisals.
- Ensures that entire salon team conducts each segment of a client visit courteously, efficiently, and in accordance with the established client retention procedures.
- Assists owner with the development of weekly and monthly salon promotions and events to build the salon business.
- Ensure overall physical space of the salon is clean, neat, and orderly at all times by working with the team for upkeep of sanitary practices
- Ensures all of the details for the operations are successfully completed in timely manner – scheduling the team, managing the register daily, ensuring all of the facilities is in good order.
- Assists the owner with the analysis of salon sales, expenses and trends utilizing Salonbooker/Millennium system reports, on a monthly basis.
- Maintains an adequate stock of salon inventory and ensures inventory control of supplies by placing a monthly salon order, checking in the order and submitting a discrepancy form when required.
- Responsible for assisting the owner with salon administrative duties
- Responsible for assisting the owner with the management of all salon personnel including (but not limited to) recruitment, training, product knowledge and skills development, loss prevention knowledge, performance management, safety, recognition, and legal compliance.
Requirements
- Current cosmetology license with the State of Massachusetts
- Strong verbal and written communications skills
- Detail oriented; solid follow through and problem solving skills
- Ideal candidate has strong operational and management skills with an emphasis on quality control, protocols, and education
- Ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in a competent, efficient and professional manner.
- Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving team member issues
- Solid financial literacy and understanding of salon financials/metrics
- Hours are open to close Monday-Friday, some Saturdays. Ideal candidate understands the nature of the salon business and will be flexible with their schedule availability
- Ideal candidate must be well versed in computers and salon management systems such as Booker or Millennium

Benefits
- Work in an great culture and teaming environment
- Compensation includes salary and performance bonuses
- Salon management education, training, and mentorship offered regularly
- Structured coaching and support provided
- Direct deposit pay setup
- Employee discounts; friends and family discounts
- Disability, Life, Cancer insurance options available
- Lead an award winning, professional team at a boutique salon in the uber fabulous Fenway neighborhood
- Participate in editorial photo shoots, marketing campaigns, external industry conferences, etc…


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