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Receptionist Opening at Hot Hair Design Studio in Southfield, MI

Contact Information

Hot Hair Design Studio
21750 W. 11 Mile Rd
Southfield, MI 48076
248-355-4247

Job Description

Full Time.

Evenings and Saturdays.

Nice and professional environment.

Main Purpose of Job:
Responsibility for efficient running of the salon in the manager's absence, by ensuring that all hairdressing standards and client services are carried out, according to Company policies which may be in force.

Responsible To:
The Salon Owner/Manager. There will also be a close working relationship with the Lead Stylist in the manager's absence.

Responsibilities:
1. To maintain and constantly review client service standards.
2. To ensure salon cleanliness and maintenance is in keeping with the Company's general policy on
services.
3. To ensure that the reception area is clean and tidy at all times.
4. To ensure all complaints from clients are channeled to the manager.
5. To answer phones quickly and efficiently and to book appointments.
6. To ensure that appointments are filled out correctly and that each client’s telephone number and type of
service required is entered clearly next to his/her name.
7. To ensure that appointment changes and cancellations are altered and that clients are telephoned quickly in
the event of a stylist’s absence.
8. To greet clients when entering the salon and to ensure that the stylist or departmental staff have been
advised of the clients arrival.
9. In the manager's absence to discipline


Desired Skills and Experience

Must be 18+

Must have valid drivers license

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